Satasfaction

Your satisfaction is our reputation.

Repair Costs and Lead Times

We charge a $30 bench fee for the inspection of all machines. If we determine your machine is catastrophically damaged, or impossible to find parts for the bench fee covers our technicians labor. This charge is folded into the cost of a completed machine tune up.

We promise transparency in the needs of your sewing machine. Upon inspection if any parts totaling more than $20 are needed, we will contact you for permission to move forward.

Our goal is to have your machine repaired and ready for pick up within 7-14 days of drop off. Most machines which do not need parts can be completed in 7 days or less.

Return Policy

Due to the small scale of our business we consider all sales final. This applies to new and used sewing machines, tables, parts, accessories, and anything in our web store.